Renter Help Center
Reservation and payment
- Can I see the boat before making the reservation?
- I had an additional charge of 200€, what is this?
- I have a coupon, how can I use it?
- How do I leave a review on my rental and view my reviews?
- Can I pre-pay several boats?
- What happens if my reservation is pre-paid, and the owner refuses/doesn't answer?
Cancellation and modification
- Is there a withdrawal period after a payment has been made on Samboat?
- What are the conditions for cancelling a rental?
- How do I modify my reservation?
- How do I cancel my reservation?
- How does the management of a cancellation request work?
- Why haven't I been fully reimbursed?